Dharmesh Shah, co-founder and CTO at the marketing and sales software firm HubSpot, distills the company’s 128-slide presentation on company culture down to its essence, describing it as a business’s “operating system” that lets people do their best work. Shah says entrepreneurs must create a company culture they love, because one will eventually emerge no matter what.
Patrick Lencioni is the author of several bestselling books, including “The five dysfunctions of a team”. In this entertaining talk he speaks about the essential elements for high performing teams. I also highly recommend reading his book “The Advantage: Why Organizational Health Trumps Everything in Business” in which Patrick provides a foundational construct for conducting business in a way that maximizes human potential and aligns the organization around a common set of principles.
Watch 39 Min Video
Just as organizations must adapt to better fit the demands of the digital age so must the nature of leadership evolve and change. The thing to keep in mind in the context of leadership in networked organizations is that the requirements of people in leadership roles differ from what they are currently used to. This article outlines three roles leaders can and must play as their organizations become more complex and less predictable.
Article by Sam Spurlin, The Ready
Building organizations that are more adaptable, innovative and engaging requires deep innovation of the technology of human accomplishment. Gary Hamel presents the case for reinventing management.
15 Min Video of Talk by Gary Hamel
The primary thing that any technology startup must do is build a great product. The second thing that any technology startup must do is to take the market. If you fail to do both of those things, your culture won’t matter one bit. Culture does not make a company. On the flip side, designing a proper company culture matters to the extent that it helps you achieve the above goals. As companies grow, culture can help you preserve your key values, make the company a better place to work and help it perform better in the future.
The biggest problem with culture is not that it’s hard to do. But that it remains poorly understood why it’s becoming an increasingly important topic for businesses in the first place. So what is driving the buzz around culture!? This presentation explains the underlying themes related to human development, complexity and building winning organizations.
In this HBR article Patrick Lencioni explains four basic imperatives in creating and implementing meaningful company values. The single best read on company values.
The visionary CEO of Zappos explains how an emphasis on corporate culture can lead to unprecedented success.
Pay new employees $2000 to quit. Make customer service the entire company, not just a department. Focus on company culture as the #1 priority. Apply research from the science of happiness to running a business. Help employees grow both personally and professionally. Seek to change the world. Oh, and make money too. Sound crazy? It’s all standard operating procedure at Zappos.com, the online retailer that’s doing over $1 billion in gross merchandise sales every year.
Sheryl Sandberg has called it one of the most important documents ever to come out of Silicon Valley. It’s been viewed more than 5 million times on the web. The PowerPoint deck explaining how Netflix shaped its company culture and motivated performance.